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Vantage withdrawals: some traders paid, others still waiting

Malaysian traders on Threads say Vantage withdrawals have been stuck since Friday. Some say the money has now landed. Others are still waiting.

20h ago · Oh Cannot Desk · SOURCE: THREADS USER POSTS
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TL;DR

Since Friday, Oct. 9, Malaysian Vantage users on Threads have reported pending withdrawals. Some, including the trader who started the thread, now say their money has arrived. Others say withdrawals, one of RM800, are still pending. We found no public statement from Vantage.

Is your Vantage withdrawal stuck too? Going by a busy thread on Threads, you are not alone. But there is good news for some.

What traders said

The thread started with a simple question: has anyone else's Vantage withdrawal not come in? It now has close to 2,000 views. One user said even a $200 withdrawal was stuck, and that they were told the payment gateway is under maintenance. The same user said they had contacted their IB and account manager, and that some people had been waiting since last Friday.

Some money is landing

The trader who started the thread said their withdrawal came in on the morning of Oct. 14. Another user said Vantage was clearing the withdrawals pending from Friday and the weekend, one by one. One user said her withdrawal arrived only after she complained.

Some are still waiting

Not everyone is paid yet. One user said an RM800 withdrawal from Saturday is still pending. Another said a withdrawal from Oct. 10 has not arrived. A user also posted what looks like a support reply saying Vantage is "experiencing a high volume of enquiries", which has delayed its response time.

What Vantage says

Vantage's help centre says withdrawals typically take up to 5 business days to process, depending on the payment method. At the time of writing, we found no public statement from Vantage about this week's delays.

The takeaway: this looks like a backlog that is slowly clearing, not a confirmed outage. If your withdrawal is pending, keep a record of your request and follow up with Vantage support.

The receipts

Screenshots of public posts. Names, profile photos and attached images are blurred to protect the users.

The original post: "My WD hasn't come in, share if anyone else has the same problem with Vantage."
The original post: "My WD hasn't come in, share if anyone else has the same problem with Vantage."
Replies: a $200 withdrawal stuck, "gateway under maintenance", and pending withdrawals being cleared one by one.
Replies: a $200 withdrawal stuck, "gateway under maintenance", and pending withdrawals being cleared one by one.
Still waiting: an RM800 withdrawal from Saturday, one from Oct. 10, and a support reply about a high volume of enquiries.
Still waiting: an RM800 withdrawal from Saturday, one from Oct. 10, and a support reply about a high volume of enquiries.

Sources

Summary written by Oh Cannot from the original report by Threads user posts. Not financial advice.

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